At this time it may take 5-7 business days for your package to be shipped out. Pre-orders will ship when the product is produced, arrives at our warehouse, or is otherwise released, and circumstances will vary depending on the artist store and campaign. Estimated shipping time for pre-order items refers to the time from when the pre-order promotion ends and shipping can begin. Shipping on pre-orders will no be refunded unless the whole order is refunded. Additionally, please note the estimate listed in our shipping methods refers to the transit time after the package has left our facility. If this is a problem, refer to our FAQ center to change the delivery address or cancel your order. for more details, visit our FAQ center.
When your package is picked up and scanned in by the mail carrier (USPS/DHL) you will receive a shipping confirmation and a tracking number. It may take a few days for the tracking number to show transit details. Be patient, COVID has had a huge impact on our friends at USPS & DHL.